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Shipping policy

D’Loft offers you different shipping options depending on the pieces being shipped. Make sure the piece actually fits through the doorway.

 

Delivery options for larger items

Curbside Delivery:

Transport company will call you to fix an appointment.  The driver will lower the package to the ground and place it curbside at the end of your driveway. This is a large, heavy item, so arrange to have additional people help you. 

White glove delivery:

For some area, it's possible to use the white glove delivery for an extra amount.  The transport company will contact you to fix a time for the delivery, they will place the piece in your room of choice, unpack and assemble the piece.  They will also remove all the packing material.  If you want a white glove delivery, please email us at info@dloftshop.com and we will send you a white glove shipping cotation (if it's possible in your area).

Store pick-up:

You can always pick up your order at our store to avoid freight charges, we must be advised four days prior to pickup. Our store address is: D’LOFT, 1295 Boul. Charest O, suite 100, Quebec City.

 

Delivery options for smaller items

Smaller items will be shipped via courier such as : DHL, FedEx, etc or they can be picked up at the store.

 

 *Extra shipping charges apply for the Newfoundland, Yukon, NWT, Nunavut and other remote areas.